Terms of service

By placing an order on our Luminel website, you agree to be bound to the following Terms and Conditions:

Terms & Conditions:

By placing an order on our Luminel website, you authorize the credit card provided to be charged while simultaneously agreeing that you have read and agree to the Privacy policy and full Terms & Conditions. Therefore, you understand you will be responsible for payment for the product that is shipped.

Guarantee:

All products manufactured by Luminel are guaranteed to be brand new, authentic, and in its original packaging.

Shipping Policy:

You will receive an order confirmation e-mail from customercare.bpd@gmail.com as soon as you place your order. This means that we have received your order in our system and charged your credit card for the purchase. If your item(s) are available, your order will be processed for immediate shipment (within two to three (2-3) business days). If your item is on backorder (as stated during purchase), we will process your order as soon as the item(s) are back in stock.

We will send you tracking information once your order is processed to the e-mail address provided while checking out. If you do not receive tracking information within seven (7) business days of placing your order, please follow up with us at customercare.bpd@gmail.com.

Third-Party Links:

In an attempt to provide you with increased value, we may include third-party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Policy Changes:

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on March 25, 2024.

Product Disclaimer:

I understand that the statements on Luminel products have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

Warnings:

Luminel products are not intended for use by persons under 18 years of age. Please consult a physician before using any of our products to treat medical conditions.